Report an Issue

Ways to report an Issue

Step 1.SeeClickFix

Help keep Union City clean, safe, and well-maintained by reporting non-emergency issues through SeeClickFix. Residents can use the online reporting system or mobile app to quickly submit concerns such as potholes, streetlights, drainage problems, litter, damaged signs, and other City-related issues.

Simply provide the location and description of the issue, and include a photo when available. Your request will be routed to the appropriate City department for review and response.

Report an Issue Online here

Or Download the SeeClickFix App to Get Started.

Step 2.Call to Report an Issue

Prefer to speak with someone directly? Residents can call the City to reprt a non-emergency service issue or concern. Please be prepared to provide the location, description, and details of the issue so staff can properly route your request to the appropriate department.

Phone: (770) 306-6855

Step 3.After-Hours Water & Utility Emergencies

For after-hours water and utility emergencies, residents may call (770) 306-6855 ext. 1 for assistance.

After-hours emergency calls are intended for urgent situations requiring immediate attention, such as water main breaks, major water leaks, or other conditions that may cause significant damage or interruption of essential water service.

Please do not use the after-hours emergency number for routine service requests or non-emergency issues. For non-emergency concerns, please use the City's online Report an Issue system or contact the appropriate City department during normal business hours.