Utility Rates & Fees

Attention Residents:

Effective September 1, 2026, there will be a three percent (3%) increase in water and sewer rates. This increase will be reflected in your bill for September consumption. The increase in your monthly bill will vary depending on the amount of water used. Standard base rates have not changed, as this increase is an increase in residents’ consumed water usage. Below are the new water and sewer rates for customers with residential meters.

For more information regarding fees and charges associated with the services provided by the department, please refer to the department’s Fee Schedule. The Fee Schedule provides a comprehensive listing of applicable fees for utility, sanitation, and other Public Services Department services.

Fee Schedule

Billing Cycle

Union City has three billing cycles. Your actual billing date will vary no more than two or three days during the month. Should you not receive your bill close to the time of your normal billing date, please contact us as we cannot accept responsibility for delays once the bills have been submitted to the postal service.

Our billing date is determined by your service location. All billing cycles are arranged geographically to make our meter reading system as efficient as possible.

If your water bill is blue, the due date is on the fifth of each month. On the sixth day of the month, a ten percent late charge is added to all unpaid balances. All accounts unpaid by 5:00PM ten days after the due date are subject to having their water service disconnected and a $30.00 service charge also will be added to the bill. The $30.00 service charge will be added every month the account carries an unpaid balance. If your service is disconnected for non-payment please allow up to 24-48 hours for re-connection and someone 18 years or older must be home to ensure water has been reconnected.

If your water bill is green, the due date is on the twenty of each month. On the twenty-first day of the month, a ten percent late charge is added to all unpaid balances. All accounts unpaid by 5:00PM ten days after the due date are subject to having their water service disconnected and a $30.00 service charge also will be added to the bill. The $30.00 service charge will be added every month the account carries an unpaid balance. If your service is disconnected for non-payment please allow up to 24-48 hours for re-connection and someone 18 years or older must be home to ensure water has been reconnected.

If your water bill is light blue, the due date is on the fifth of each month. On the sixth day of the month, a ten percent late charge is added to all unpaid balances. All accounts unpaid by 5:00PM ten days after the due date are subject to having a $30.00 service charge also will be added to the bill. The $30.00 service charge will be added every month the account carries an unpaid balance.

Note: When you receive your water bill and you have a past due balance, please pay the past due amount as soon as possible. Unpaid past due balances will result in water service disconnection.

Once your service has been disconnected the only form of payment for re-connection of service are money order, debit card or a major credit card. Checks will not be accepted.